LocalGenius for physios

You're with a patient. Your website's answering “Do I need a referral?”

A page for every condition you see, a page for every physio, and a New patients page that answers the questions in your words. Bookings stay in Cliniko, Nookal or Halaxy. Follow one sore back, start to finish.

What do you do, and where?

From $29.99 a month. Free domain for the first year.

  1. Tue 9:04pm · Searched"lower back pain physio"
  2. 9:09pm · Answered"Do I need a referral?"
  3. 9:11pm · BookedWith Sam, in your booking system
  4. Wed 7:40am · RepliedParking and scans, one link

Follow the whole story ↓Sample patient

Physio websites LocalGenius has made

Tap one to see it big. Sample clinics

One new patient, start to finish

Tuesday, 9:04pm. A sore back on the couch.

Sam runs Ridgeline Physio on Old Cleveland Road, Coorparoo, with Kara on the front desk. Mark lifted a box of tiles on the weekend and has never seen a physio. This is how one search on the couch turns into a booking, without anyone at the clinic picking up a phone.

Ridgeline Physio, Sam, Kara and Mark are made up to show how it works
9:04pmTuesday

He searches the sore bit. Your Lower back pain page comes up.

Nobody searches "physiotherapy services". Mark types "lower back pain physio coorparoo". Ridgeline has a page for exactly that. Every condition you see gets one, and it explains what happens at a first visit, in plain words.

  • A page for each condition: back, neck, shoulder, knee, headaches and more
  • A page for each suburb you see people from
Sample
9:04
lower back pain physio coorparoo
AllMapsImagesVideosNews
Your page
Ridgeline Physioridgelinephysio.com.au › lower-back-pain

Lower back pain physio in Coorparoo | Ridgeline Physio

What happens at your first appointment, what to wear, and how to book online tonight. Free parking off Old Cleveland Road.

New patientsOur physiosBook online
E
Eastside Health Hubeastsidehealthhub.com.au › services

Services – Eastside Health Hub

We offer a wide range of allied health services for the whole family. Contact us for more information.

9:05
ridgelinephysio.com.au
Ridgeline Physio
Conditions › Lower back pain

Sore back? Here's what your first visit looks like.

  1. 1
    We listen firstHow it started, what makes it worse, what you need to get back to.
  2. 2
    We look at how you moveSitting, bending, walking. Wear something comfy.
  3. 3
    A plan you understandWhat to do at home, written down.
New patientsBook online
9:09pmStill Tuesday

"Do I need a referral?" Answered, in your words, at 9pm.

It's the question every clinic gets. Mark taps New patients and the answer's already there, written by you: referrals, health funds, what to wear, how long it takes, where to park. Two minutes later he taps Book online and picks Sam for Thursday at 7:30am, in the booking system you already use.

Your Book online button opens Cliniko Nookal Halaxy Your booking link
Sample
9:09
ridgelinephysio.com.au/new-patients
Ridgeline Physio
New patients

First time? Start here.

Do I need a referral?

Our answer about referrals and what to bring along goes right here for you.

Your answer goes here, in your words
Can I claim on my health fund?
What should I wear?
How long is the first visit?
Where do I park?
What does it cost?
Ask usBook online
9:11
Your booking system opens here
Book with Ridgeline

Old Cleveland Road, Coorparoo

Who would you like to see?
Sam W.EEllie R.Anyone
Appointment
New patient · first visit45 min
Day
Wed14Thu15Fri16Sat17
Time
7:007:30am8:1512:301:155:45
Your details
Mark T.New patient
Confirm Thursday, 7:30am
7:40amWednesday

One more question overnight. Kara answers it with a link.

At 9:14pm Mark asked on the website chat: should he bring his scans, and where does he park? It's waiting in the inbox with last night's Facebook and Instagram messages, each marked with where it came from. Kara taps the First visit saved reply and it's done before the first patient walks in.

  • Website chat, forms, email, Facebook and Instagram in one inbox
  • Saved replies that link to your own pages
Sample
Inbox
AllUnansweredChat
M
Mark T.Tue

Should I bring my scans? And where do I park?

Website chat
J
Jess L.Tue

Do you have any Saturday appointments?

Facebook
P
Priya N.Tue

Is clinical Pilates OK if I've never done Pilates?

Instagram
D
Dave R.Mon

Could you resend my receipt from last week?

Email
A
Anne K.Mon

Do you do home visits in Carina?

Website form
M
Mark T.Website chatBooked online for Thu 7:30am · asked from the Lower back pain page
Add a noteMark done
Tuesday 13 October
Mark T. · Website chat · 9:14pmHi, just booked in with Sam for Thursday. Should I bring my scans from last year? And where do I park?
Wednesday 14 October
Kara · 7:40amMorning Mark, thanks for booking! Yes, bring any scans or reports you have. Everything about your first visit, including parking, is on this page. See you Thursday. Kara, Ridgeline Physio
Your first visitridgelinephysio.com.au/new-patients
Parking and getting hereridgelinephysio.com.au/contact
Mark T. · Website chat · 7:52amLegend, thanks Kara. See you then.
Saved repliesFirst visitParkingClinical PilatesOur physios
Reply on website chat…Send
10:15amThursday

After the visit, a quick check on the visit. Not the treatment.

Mark's first appointment is done by 8:15. Later that morning LocalGenius sends him one text asking how booking, the front desk, the wait and parking went. His answers come to you, not your website. Meanwhile your Google profile shows the right hours, a Book online button and this week's post.

  • Feedback requests by text or email, sent when you say
  • Google profile hours and posts kept up to date
Sample
Ask Mark about his visit
First visit Thursday 7:30am with Sam · by text
What it asks about
Booking onlineFront deskThe waitParkingTreatment or results
Message
Hi Mark, thanks for coming in this morning. How did we go with booking, the front desk and parking? Just reply with a few words. Kara, Ridgeline Physio
Answers come to you, never onto the websiteOne text, no reminders unless you want them
EditSend
Googlephysio coorparoo

Ridgeline Physio

Physiotherapist in Coorparoo, Queensland
Book onlineCallDirectionsWebsite
Open · Closes 7pm · Saturday 8am to 12pm
Old Cleveland Road, Coorparoo QLD
From the ownerNew
Desk job and a stiff back? Five things to try at your desk this week, and when to come and see us.

That was one sore back. LocalGenius does it for every new patient.

  • Searchedon Google
  • Conditionits own page
  • Referral?your words
  • Bookedin your software
  • Samhis own page
  • One inboxevery channel
  • Feedbackprivate
  • Reportevery month
Your pages

The page that answers, before the phone rings.

People search the sore bit, the suburb and the question: "knee physio near me", "physio Camp Hill", "do I need a referral". Each gets its own page, and every physio gets a page too. You approve every one before it goes live.

Sample pages
ridgelinephysio.com.au/lower-back-pain
Ridgeline PhysioBook online
Home › Conditions › Lower back pain

Sore back? Here's what your first visit looks like.

What we'll ask, what we'll look at, and what you'll leave with. No jargon, and time for your questions.

Book onlineNew patients
45 minutesFor your first visit, so nothing's rushed
Lower backNeckShoulderKneeHipHeadaches
What we'll askHow it started, what makes it worse, and what you'd like to get back to.
What we'll look atHow you sit, bend and walk. Wear something comfy.
What you'll leave withA plan written down, and exercises to do at home.

And a page for every service

Pick the ones you offer. Genius writes them; you approve them.

  • Back and neck pain/back-neck-pain
  • Sports injuries/sports-physio
  • Clinical Pilates/clinical-pilates
  • Dry needling/dry-needling
  • Before and after surgery/surgery-rehab
  • Headaches/headaches
  • Running injuries/running
  • Women's health physio/womens-health
  • Kids and teens/kids-physio
  • Work injuries/work-injuries
  • Home visits/home-visits
  • Telehealth/telehealth

Plus a page for each condition and each physio, a page for each suburb you see people from (made in sets), a blog, legal pages and your sitemap.

Careful words, because it's healthcare.

Written with health advertising in mind. You still read and approve everything.

  • No patient testimonialsYour site shows no patient reviews or star ratings.
  • No promisesPages explain what a visit involves, never what it will fix.
  • Referrals and funds, your wordsGenius never writes referral, Medicare or fund rules for you.
  • No before-and-afterReal photos of your clinic and your team.
The LocalGenius app

Say the change between patients. Genius does the rest.

Say or type what's changed. Genius shows you every place it will update, your website, Google and socials, and nothing goes live until you tap Publish.

Coming soon Coming soon on theApp Store Coming soon onGoogle Play
Sample
12:41
CancelListening.

12:41
BeforeAfter
Ridgeline Physio
I'll update these 4 places
    Change somethingPublish
    Questions

    What physios ask us.

    $29.99 a month to start

    Four plans, from a simple website to fully managed. Free domain for the first year.

    See all plans →
    Does LocalGenius take our bookings?

    No. Your Book online button opens the booking you already use, like Cliniko, Nookal, Halaxy or your own booking link. Appointments, notes and reminders stay in your practice software.

    Will Genius tell people whether they need a referral?

    Only in your words. Your New patients page has a spot for referrals, health funds and fees, and you fill it in. Genius won't write referral, Medicare or health fund rules for you, and you approve every page before it goes live.

    Can we show patient reviews on our website?

    We leave patient testimonials and star ratings off physio websites. Instead, feedback requests ask about booking, the front desk, the wait and parking, never treatment or results, and the answers come to you privately.

    Does every physio get their own page?

    Yes. A photo, the things they see most, the days they work and a Book with button that opens their diary in your booking system. When someone new starts, say "Liam starts Monday" in the app and Genius drafts his page.

    Someone's back went this weekend. Be the physio who's already answered.

    Get your clinic website up, then let LocalGenius look after the condition pages, the physio pages, the messages, the feedback and Google.

    Get started →See pricing

    What do you do, and where?

    Make one like this
    Sample clinic