Reviews

More five-star reviews, from the counter to the van.

Texts, emails, QR cards and website badges, all pointing to one Google review link. Do it yourself in LocalGenius, or have our team do it for you.

Café owner making coffee at the counter Sample
Ruby left Sunday Coffee a reviewFrom the QR card on the counter · just now
★★★★★
Text to Sam · catering order
Hi Sam, thanks for choosing us for Friday's catering. If the team enjoyed it, a quick Google review would make our week: api.localgenius.com.au/r/…
★★★★★
+12
new Google reviews this month · Sample
LOVED YOUR
COFFEE?
Scan to leave us a
Google review

Who's been asked

SBSam BellSent
LTLucy TranTapped
MCMarco Conti★ Reviewed
Every way in

Five places a review can start.

Customers don't all leave the same way. Some pay at the counter, some get a quote by email, some find you online. One link covers them all, and every tap is counted.

Today 2:31 pm
Hi Sam, thanks for choosing us for Friday's catering. If the team enjoyed it, a quick Google review would make our week: api.localgenius.com.au/api/r/q8w2n

Ta,
Sunday Coffee
Text

A text from your own phone

Pick the customer, tap Ask. The message opens on your phone with their name and your link filled in. One reminder after 3 days if they don't tap.

How did we go, Lucy?
Sunday Coffee

Hi Lucy, thanks for choosing us for your birthday morning tea. If you enjoyed it, a quick Google review would mean a lot.

★★★★★
Email

An email with five big stars

We send it from your business name. Each star opens your Google review box. Your subject line, your words.

RATE US ON
GOOGLESunday Coffee
)))Tap or scan
★★★★★
In store

Counter and table cards

Download your QR code free, or order stands, table tents and tap cards through us.

HOW'D
WE GO?
Bayside Plumbing
On the road

Van and window stickers

For trades: a sticker on the ute so happy customers can scan as you pack up.

★★★★★
"Best flat white in Manly."
Marco C.
★★★★★
"Catering was spot on."
Sam B.
Review us on Google
Online

Your website and quotes

A Reviews section on your site, a badge in the corner, and "Review us on Google" under every quote and reply we send.

Where it's at

Nobody slips through.

Every ask moves along: Sent, then Tapped the link, then Left a review. Remind the quiet ones. Thank the ones who came through.

Sent3
SBSam BellCatering · TodayText
JOJack O'NeillCoffee cart hire · Fri
APAva PatelMorning tea · Thu
Tapped the link2
LTLucy TranBirthday morning tea · WedEmail
HWHarry WhiteOffice catering · TueText
Left a review2
MCMarco Conti★★★★★ · Mon↩ Reply
ELElla Lim★★★★★ · Sun✓ Replied

Sample customers. Remind shows after 3 days with no tap, once. "Left a review" fills in once your Google listing is connected.

Your call

Do it yourself, or hand it over.

The tools come with your plan. If you'd rather never think about reviews again, our Review Management team takes the lot.

You do it

Reviews in LocalGenius

Included in your plan
  • Ask by text from your phone, or email from us
  • One reminder after 3 days
  • See who's been asked, who tapped, who reviewed
  • Genius writes your replies, you check them
  • Your review link, QR code, signs and badges
  • Auto-reply once Google is connected Coming soon
Get started →

Best if you like to keep an eye on things yourself.

We do it

Review Management

$199 a month, on top of your plan
  • We set it up and connect your Google listing
  • We ask every customer for you
  • We answer every review, good and bad
  • We handle the bad ones calmly and quickly
  • We watch all the big review sites, not just Google
  • Cancel any time before the next month
Add Review Management →

Best if you'd rather be on the tools than on your phone.

How it works

Ten minutes to set up.

Then it's one tap after each job, or a card on the counter doing it for you.

Step 1

Connect your review link

Open your Google Business Profile, tap Ask for reviews, copy the link and paste it in. Done once.

Step 2

Put it everywhere

Download your QR code, pick a sign, switch on the badge for your emails and quotes.

Step 3

Ask after every job

Tap Ask on a finished job. Remind after 3 days. Reply when the review lands.

Plans

Reviews on every plan.

Pick the plan for your website and marketing. Asking for reviews comes with all of them. Compare what each plan includes on the pricing page.

Starter

$29.99 / month

A simple website to get found.

✓ Reviews includedGet started

Business

$99 / month

A full website for a working business.

✓ Reviews includedGet started

Pro Most popular

$199 / month

Website, content and ads working together.

✓ Reviews includedGet started

Managed

$299 / month

We look after all of it for you.

✓ Reviews includedGet started
FAQ

Straight answers.

Do I need a Google Business Profile?

Yes. Your reviews live on Google, so you need a profile. If you don't have one yet, we can help set it up.

What's the difference between the QR code and a text?

Nothing at the other end. Both open the same Google review box through your one short link. The QR code works for walk-ins, the text and email for jobs you've finished.

Can I order printed signs?

Yes. Pick a design and order counter stands, table tents, tap cards or stickers through us. Or download the QR code free and print it yourself.

Will it reply to reviews for me?

Genius writes every reply for you to check and copy to Google. Auto-reply is coming soon: it will post them for you once our team connects your Google listing.

What does Review Management add?

People. Our team asks every customer, answers every review and handles the unhappy ones for you, across the big review sites. $199 a month on top of your plan.

★★★★★

Start collecting reviews today.

Set up your link, print your QR code, ask your first customer.

Get started →